FAQ

Frequently asked questions

Traveling from Sanur to Nusa Penida with The Angkal Fast Cruise? Check our Angkal Fast Cruise FAQ for quick answers on ticket booking, departure times, parking, traffic, ATMs, and luggage to ensure a smooth and comfortable journey.

For more detailed guidance, explore our FAQs Angkal Fast Cruise section covering booking procedures, safety tips, island tours, and everything you need to plan a hassle-free trip from Bali to Nusa Penida.

How early should I arrive at Sanur port before departure?

We recommend arriving at least 45–60 minutes before your scheduled departure time to allow for check-in and boarding procedures.

Is there heavy traffic on the way to Sanur port?

Yes, traffic can be heavy in Bali, especially during peak hours (7–9 AM and 4–6 PM). Please plan your trip accordingly and allow extra travel time to avoid missing your boat.

Are there ATMs near Sanur port?

Yes, there are several ATMs within walking distance of the Sanur port area, but we recommend bringing some cash for convenience, especially for small purchases or parking fees.

Is parking available at Sanur port?

Yes, there is parking available near the port, but spaces may be limited during busy times. Parking fees are generally charged per hour or per day.

Can I book my fast boat ticket online?

Yes, you can easily book online through our website for instant confirmation. Booking online also helps secure your seat, especially during high season.

Can I buy tickets directly at Sanur port?

While you can buy tickets at Sanur port, keep in mind that prices on the day might be higher and boats can fill up quickly. Booking ahead ensures you have a confirmed seat and a smoother travel experience.

Are there restaurants or cafes near the port?

Yes, the Sanur port area has many cafes and small restaurants where you can enjoy meals or drinks before departure.

What payment methods are accepted?

We accept credit cards, debit cards, and cash payments in Indonesian Rupiah (IDR). Online payments are available via secure gateways.

Is there a luggage service at Sanur port?

Yes, our staff can assist you with carrying luggage from the ticket counter to the boat. Please inform our team upon arrival.

What happens if I miss my departure?

If you arrive late and the boat has already departed, your ticket will most likely be forfeited and cannot be refunded. We strongly recommend arriving at least 45–60 minutes before departure to allow enough time for check-in, baggage handling, and boarding. Arriving early helps ensure a smooth and stress-free trip.

Are boat departures affected by weather?

In case of bad weather or unsafe sea conditions, departures may be delayed or rescheduled for passenger safety. We will notify all passengers as early as possible.