Privacy Policy

This Privacy Policy describes how Bali RSV, as the operator of the The Angkal Fast Cruise booking platform (https://theangkalfastcruise.com), collects, uses, and protects your personal information when you book fast boat tickets for routes between Sanur and Banjar Nyuh (Nusa Penida) or Kusamba and Sampalan (Nusa Penida).

By using this website and making a booking, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you make a booking on our platform, we may collect the following personal information:

Full name
Email address
Phone number
Nationality
Travel dates and selected route
Number of passengers
Payment details (processed securely via third-party payment providers)
IP address and device information (for analytics and fraud prevention)

2. How We Use Your Information

We use your personal information for the following purposes:

To process your booking and issue e-tickets
To send booking confirmations and travel reminders
To provide customer support and rescheduling assistance
To improve our website and services
To comply with legal requirements and respond to lawful requests

3. Sharing Your Information

We may share your personal data only with:

Partner ferry operators to fulfill your booking
Payment gateways for secure transaction processing
Service providers assisting with website operations (e.g., hosting, technical support)
Government authorities when required by law

We do not sell or rent your personal data to third parties for marketing purposes.

4. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. All transactions are encrypted via SSL (Secure Socket Layer) technology.

5. Cookies and Analytics

Our website uses cookies to enhance your browsing experience and to analyze website traffic. You can choose to disable cookies in your browser settings; however, some features of the site may not function properly.